Your data

Last updated 17 October 2026

If you called a property managed with Restado AI, you can ask for:

• A copy of what is held about you — your booking details, call recordings, transcripts and summaries, messages, tickets and remembered preferences.
• Correction — most details come from your booking, so the property manager corrects them at the source.
• Deletion — your calls, recordings (including our telephony provider's copy), transcripts, summaries, messages, preferences and contact details are erased in one step, and a later update from the booking system does not bring them back. A record that the erasure happened is kept, without your name.

How to ask

The property manager you booked with decides on the request (they are responsible for your data), and can act on it directly in their dashboard. You can also write to privacy@restado.ai with the property's name, your arrival date and the phone number you called from; we will pass it to them and help them answer within the legal time limit (normally one month).

For your safety we may ask you to confirm the request from the phone number or email address on the booking.